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swan retail system integration
Automate label printing, tracking, and order updates with a high-speed integration between the Swan Retail System and your shipping carriers
Our Swan Retail shipping integration connects your Swan Retail System with virtually any leading courier of your choice. Our shipping rules are the most bespoke you will find on the market: if you have an idea for a custom rule and the data exists for it, we’re more than happy to make A trigger B. All customisation, shipping documents and help from our technical support team are included and covered by a flat monthly licencing fee.
Shipping Integration Features
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Custom Shipping RulesOur shipping rules are extremely custom and our technical team will endeavour to make your automation ideas a reality. Our most popular shipping rules are based on shipping weight, destination, value and sales channel. -
No Price Per LabelWe use a licence pricing model which means you will be charged by the number of licences you use per month. This means you can easily forecast your shipping integration bill without estimating shipping volumes. -
Control PanelThe Shipster control panel allows you to log into your Shipster setup and control the number of licences you have active on each packing bench. This is particularly useful when you want to quickly beef up operations before Black Friday or reduce for quieter periods. -
Our PartnershipThe Swan Retail x Shipster partnership benefits our mutual clients because of our shared goal and collaborative efforts to create a highly custom eCommerce software solution for every retail business that’s as unique as its products. -
Shipping DocumentsAll shipping documentation is included in the Shipster process. Each relevant document per order is triggered and populated with mapped order, customer and delivery information. All documents are post-Brexit, IOSS and EORI ready. -
Technical SupportOur support team are available for troubleshooting over telephone all of the working day and are technically trained to make quick code changes if you need a shipping rule revision or a new one. The team can also set you up with additional couriers.
Our Partnership
The Swan Retail x Shipster partnership is rooted in a shared understanding that every eCommerce business and warehouse is different and can be completely unique in the way that they operate. To achieve so many highly bespoke solutions, partnering with other proven platforms allows both our companies to be flexible and meet our clients’ exclusive goals. Businesses can benefit from both the vast tools and omnichannel solutions offered by Swan Retail whilst the specific requirements for shipping can be met by Shipster, which is why our joint system is such a winning combination.
You find out more about the Swan Retail System at https://www.swanretail.co.uk/swan-retail-system/
You find out more about the Swan Retail System at https://www.swanretail.co.uk/swan-retail-system/
Integration One-Pager
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This One-Page Summary of the Swan Retail + Shipster Solution contains:
What does the integration do?
Summary and Diagram
Snapshot of main features
Case Study
Testimonial
Contact Details
What does the integration do?
Summary and Diagram
Snapshot of main features
Case Study
Testimonial
Contact Details
FAQs About This Integration
This integration connects your Swan Retail System (SRS) or TRIMS with Shipster’s shipping rules engine. It automates the final stage of your order process by selecting the best courier, booking the shipment, and printing all required labels and customs documents as soon as an order is ready for dispatch.
We support both the Swan Retail System (SRS), Swan’s comprehensive ERP, and TRIMS, their cloud-based retail management platform.
Yes. Shipster is courier-agnostic, allowing integration with over 150 carriers e.g. DPD, Royal Mail, DHL and Evri. This flexibility is ideal for retailers who use different couriers for various product types.
Yes. Swan handles furniture and large homewares, and Shipster supports rules based on weight, dimensions, or product category. Heavy items can be routed to specialised delivery services, while smaller parcels use standard post.
The integration generates all required documentation, including CN22/23 forms, commercial invoices, and IOSS/EORI data. This ensures your international shipments clear customs without manual data entry or delays.
Shipster charges a transparent, flat monthly licensing fee rather than a price per label. This allows you to forecast costs accurately, regardless of order volume.
Our User Control Panel lets you scale capacity as needed. You can activate extra licenses during busy periods and deactivate them when demand decreases, ensuring you only pay for what you use.
Yes. Many clients use Shipster to generate internal labels for Click & Collect orders, helping warehouse staff organise web-fulfillment and store-pickup items.
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