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Shipster Faqs

Find clear answers to common questions about Shipster, the flexible shipping integration built for modern fulfilment operations. Shipster connects warehouses, carriers, sales channels, and delivery workflows in one configurable platform, helping e-commerce brands, retailers, and 3PLs ship faster, reduce manual work, and scale without adding complexity.
  • What is Shipster?
    Shipster is a flexible shipping integration platform for e-commerce, retail, and 3PL fulfilment operations. It connects orders, warehouses, carriers, and delivery services in one configurable system.

    Shipster is designed to improve fulfilment speed, reduce manual shipping tasks, and support scalable logistics operations.
  • What makes Shipster different?
    Shipster is the most flexible shipping integration on the market. The platform is built to adapt around existing fulfilment workflows, rather than forcing teams into fixed processes.

    It supports custom shipping rules, carrier integrations, warehouse workflows, automation, and multi-channel fulfilment.
  • Who is Shipster for?
    Shipster is for e-commerce brands, retailers, warehouses, and third-party logistics providers that need faster, more flexible shipping operations.

    It is especially suited to businesses managing high order volumes, multiple carriers, complex fulfilment rules, or rapid growth.
  • What does Shipster help with?
    Shipster helps businesses manage and automate shipping, carrier selection, courier label generation, tracking and warehouse dispatch workflows.

    The platform reduces manual work, improves fulfilment accuracy, and gives operations teams better control over shipping performance.
  • Does Shipster integrate with couriers?
    Yes. Shipster integrates with a wide range of UK, domestic, and international couriers.

    The platform helps businesses manage multiple courier services from one system, making it easier to select the right delivery option for each order.
  • Does Shipster integrate with eCommerce platforms?
    Yes. Shipster connects with e-commerce platforms, marketplaces, warehouse systems, and order management tools through APIs and integrations.
    This helps fulfilment teams bring order, shipping, and delivery data together in one connected workflow.
  • Can Shipster support custom shipping rules?
    Yes. Shipster supports configurable shipping rules based on order data, destination, carrier service, warehouse location, delivery requirements, and operational logic.
    This flexibility makes Shipster suitable for businesses with complex shipping automation needs.
  • Can Shipster support warehouse fulfilment?
    Yes. Shipster supports warehouse fulfilment workflows, including picking, packing, barcode scanning, label generation, order validation, and dispatch.

    The platform helps warehouses move orders through fulfilment faster and with fewer errors.
  • Can Shipster support multiple brands or warehouses?
    Yes. Shipster can support multi-warehouse fulfilment operations or dispatch for multiple brands from one location or 3PL.
  • Does Shipster support international shipping?
    Yes. Shipster supports international shipping and cross-border fulfilment.
    The platform can help manage carrier services, customs documentation, delivery tracking, and international shipping workflows.
  • Does Shipster provide tracking?
    Yes. Shipster can provide various levels of tracking updates from supported carrier services.

    This gives operations teams better visibility over shipped orders and helps improve post-purchase communication.
  • How does Shipster improve fulfilment efficiency?
    Shipster improves fulfilment efficiency by automating manual shipping tasks, reducing data entry, improving carrier selection, and supporting faster warehouse workflows.

    It helps teams ship more orders with greater accuracy and less operational friction.
  • Is Shipster scalable?
    Yes. Shipster is built to scale with growing order volumes, additional couriers, new sales channels, and expanding warehouse operations.

    The platform supports both growing e-commerce brands and established high-volume fulfilment teams.
  • How long does Shipster take to implement?
    Implementation depends on operational complexity, integrations, and workflow requirements.

    Shipster supports structured onboarding to help businesses connect systems, configure workflows, test processes and go live with confidence. Much of the legwork between the courier and other platforms is carried out by Shipster.
  • How much does Shipster cost?
    Shipster pricing is based on licences rather than a price per label, with a one-off installation cost.

    A licence covers one courier on one installed computer. This model supports predictable costs as shipping volumes increase.

    For the latest pricing details, refer to the Shipster pricing page.
  • What support does Shipster provide?
    Shipster provides onboarding support, technical guidance and ongoing assistance for fulfilment and shipping operations.

    Support is designed to help teams maintain reliable shipping performance as volumes, systems, and requirements change. Our support technicians will troubleshoot with clients via telephone, email and ticketing system. Always with a human and no scripts.
  • Why choose Shipster?
    Shipster is built for businesses that need flexible shipping software, reliable courier and platform integrations, and fulfilment workflows that adapt to real operational needs.

    Its licence-based pricing avoids price-per-label costs, helping businesses keep shipping software costs predictable as order volumes grow.