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futura retail integration
Keep omni-channel orders moving from stock to ship, without dispatch becoming the bottleneck
Our Futura + Shipster integration connects Futura order and stock data to carrier services through Shipster. Carrier selection, labels, and shipping documents are generated using rules based on real shipment data—reducing manual decisions at the packing bench and keeping dispatch consistent across shifts and peak periods.
For omni-channel operations, the outcome is practical: fewer repeat touches, fewer preventable errors, and a faster path from “paid” to “out the door”.
For omni-channel operations, the outcome is practical: fewer repeat touches, fewer preventable errors, and a faster path from “paid” to “out the door”.
For Omni-Channel Retailers
Omni-channel adds complexity that rarely shows up on a process map:
- Multiple sales channels feeding one dispatch queue
- Service levels and cut-offs that change by destination and carrier
- Exceptions that create rework (address issues, paperwork gaps, wrong service selection)
- Peaks that increase mis-ships and delays, not just volume
Futura Retail Features
Futura supports the retail and inventory foundation that warehouses rely on. Strong stock control and accurate trading data reduce the downstream problems that hit fulfilment first.
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EPOSDeliver outstanding customer service with Futura’s fast, stable, and intuitive touchscreen POS system. Effortlessly manage discounts, returns, promotions, and customer orders. Capture customer data quickly and accurately, minimizing queue times. Enhance the shopping experience with features like e-receipts, gift cards, and loyalty programs. -
Stock managementSay goodbye to duplication and manual reconciliation as you gain centralised control over your inventory. Goods in, stock transfers and stock takes can all be performed with scanners or manually, allowing for accurate tracking and tight control of stock as it moves around the business. -
BuyingManual or Recommended Purchase Ordering - with automatic PO generation, based on demand driven target and minimum stock levels. Greatly reduce the cost of stock being held in the business and reducing the need for markdowns. -
MerchandisingAllocations - Achieve accurate stock allocations first time, every time. Allocate item quantities to stores at Purchase order, goods in or manually, based on performance history as well as demand forecasts. Automated stock replenishments using minimums and continually calculated optimum target stock figures, to intelligently produce replenishments for stores. Maximizing profits by ensuring the right amount of stock is in the right place, at the right time. -
Warehouse ManagementTimely and accurate receipt of goods. Fast and accurate picking and shipping of replenishments to stores and online orders, boosting customer satisfaction. -
Integrated eCommerceSeamlessly link online and in-store retail and have confidence that stock is accurate and up to date across all channels.
How Shipster removes friction at dispatch
Shipster focuses on the part of the operation where minutes matter: carrier selection, label generation, and shipping paperwork at the packing bench.
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Automated Carrier & Service SelectionShipping rules can be engineered using Futura data points (weight, value, destination, category, or other relevant fields). The goal is consistent decisions across benches—less reliance on “who knows what”, fewer wrong-service errors, and fewer manual checks. -
Broad Carrier CoverageSupports a wide range of couriers and services, with the ability to add additional carrier integrations when requirements change, such as boosting operations at peak seasons, adding premium services, or diversifying carrier types. -
Shipping Documents Generate AutomaticallyShipster generates the documents required for dispatch, such as labels and other shipment paperwork, using order and customer data. Supports international shipping requirements such as ICS2, the Windsor Framework, EORI and IOSS. Branded documents, such as invoices, are also included. -
Real-Time Technical Support to Minimize DowntimeEngineer-led support via telephone and ticketing helps keep dispatch moving when priorities change, carriers update services, or configuration needs updating. -
User Control Panel for Operational ChangesAdjust bench setup anytime without heavy reconfiguration. Ideal for scaling operations during peak and reducing active licences during quieter periods.
Onboarding and operational fit
Implementation is structured to minimise disruption to daily despatch. Onboarding typically takes 2 to 6 weeks, depending on courier selection, channel complexity, and rule requirements. Project and client service teams ensure setup progresses smoothly and decisions remain aligned.
Carrier services are integrated, and shipping rules are configured based on actual shipment criteria. This reduces manual decision-making and dramatically improves consistency. Rules can be tailored to operational needs such as destination, weight, value, parcel type, and service type. See more shipping rules.
Futura manages retail, inventory, and warehouse processes to maintain accurate stock and clean orders across channels. Shipster leverages this operational data to automate carrier selection, label creation, and shipping documentation. Together, they enable end-to-end execution across omnichannel fulfilment.
Our integration is designed to deliver practical improvements:
• Cleaner stock and order data feeding fulfilment
• Faster and more consistent dispatch decisions
• Fewer exceptions turning into repeat work
• A shipping setup that adapts as channels, destinations, and carrier performance change
• Cleaner stock and order data feeding fulfilment
• Faster and more consistent dispatch decisions
• Fewer exceptions turning into repeat work
• A shipping setup that adapts as channels, destinations, and carrier performance change
Need a Futura Retail Integration?
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