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Shipping Documents

Commercial Invoices, International Shipping Documents and More
Managing and organising various promotional and essential shipping documents is challenging, especially for businesses involved in frequent international trade. Shipster simplifies this by automating the generation, data mapping and printing all documents required per shipment, minimising errors and saving valuable time.

For customising the designs of your documents*, Shipster offers two options: we can add your branding to our document templates or implement a complete design provided by your creative team. We can set up multiple document versions, automatically assigning the appropriate version based on parameters such as the shipping destination country. This flexibility is particularly valuable for clients who choose to print documents in the customer's language. 

*As you may know, certain shipping documents cannot be personalised due to industry-wide standardisation, such as some shipping labels, and the necessity for cross-border compliance.
International
Integrated Label
Automate Labels
Branded Documents
What's Included
Shipster includes the generation of all shipping documents you request per shipment type and destination. 

  • Commercial Invoices, international shipping documents, air waybills, customs declarations, CN22s and more.
  • Basic customisation by our team or the implementation of your own complete design
  • Generation of official shipping labels for any integrated courier
  • Bespoke shipping rules for when to trigger each document
  • Flat monthly licence fee
  • Real-time telephone support with a support engineer

Customising Shipping Documents

In addition to custom designs for your documents, the Shipster shipping rules engine can be customised to trigger when and which documents to print for different order types. Triggers can include various shipment parameters such as product weight, type, and destination, or use other data such as time of year and date of purchase.

This helps efficiently and accurately include the correct promotional documents where relevant and the appropriate international shipping documentation where needed, ensuring a compliant shipping process. These include customs declarations, promotions, commercial invoices and more.
Working With Shipster
Clear, predictable pricing and support built around document generation, automation, and ongoing operational changes.
  • Pricing
    Shipster's pricing structure is intentionally crafted for clarity and user-friendliness. It consists of an initial onboarding fee, followed by a straightforward monthly licensing fee. The number of licenses needed is directly linked to the number of packing benches and courier integrations you require, and you can easily calculate this on our pricing page. Through Shipster's control panel, you retain the flexibility to activate or deactivate licenses (installations and couriers) as necessary, enabling you to efficiently manage costs. Your monthly bill is determined by the highest number of licenses used during that billing cycle, making it ideal for optimizing operations during peak periods, such as Black Friday—a highly valued feature among our clients. Additional documents and document customisation is covered by the licence fee, as is technical support, updates and configuration changes.
  • Onboarding
    Onboarding with Shipster typically spans a 2-6 week timeframe, contingent on your preparedness and the readiness of other parties in the integration stack. We've streamlined this process with a systematic project management approach and provide comprehensive worksheets to simplify your experience. Once these initial steps are completed, the lion's share of the workload falls into our capable hands.
  • Technical Support
    Exceptional customer support is the core of our commitment. Our devoted support team is ever-prepared to aid you with inquiries, concerns, or any customizations you require for your shipping documentation or automation. Whether it involves real-time technical troubleshooting over the phone, guidance on enhancing your shipping process, or promptly addressing your needs, rest assured, we are dedicated to ensuring your experience with Shipster is seamless and efficient. Your success remains our foremost priority, and we stand by your side, ready to implement any document updates, customizations, or technical changes you may need along your journey with us.

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