14 Dec 2021 By By Alice Davies
We’re excited to announce a brand-new integration with Fast Despatch Logistics, available through Shipster. This is a fantastic addition to our ever-growing list of shipping integrations!
FDL is a UK Last Mile Delivery company and is one of the largest third-party last mile delivery providers in the UK. This is the very last step in delivery and in some respects, the most important, ensuring that customers and clients receive their goods on time.
Fast Despatch has established an End to End service that has at its core a simple service offering that delivers service reliability and excellence, and with over 3,000 delivery partners across the UK they already compare to more established integrators. They have a 99.22% delivery success rate, ensuring customer satisfaction all whilst delivering an average of 200,000 per day. With long-standing global customers, FDL’s focus is always on customer service and satisfaction, offering 7 days a week service including bank holidays. FDL invest in innovative technologies such as GPS tracking, ensuring that deliveries are on time and in the right place.
With over 75 million parcels delivered in 2020 alone, Fast Despatch is delivering right across the UK. FDL offer a simplified tariff believing that you should not get unexpected charges and service measurement that is “customer’s view, ensuring the highest of satisfaction rates.
Shipster MD Tony Cheetham says,
“We’re always keen to integrate with both traditional and new delivery companies to ensure that our customers have access to a range of reliable providers that match their needs. Having Fast Despatch Logistics on board means even more options and innovations are available to our customers - boosting our own customer satisfaction targets too!”
Fast Despatch Commercial Manager Michael Allen says,
Teaming up with Shipster represents an amazing opportunity for us at Fast Despatch. We’re excited to work closely with a partner who like FDL believe that supporting SME’s all the way up to Global Brands is key to the continued recovery and growth of the UK economy into 2022. We’re very excited to offer a new ‘dynamic’ courier experience to Shipster’s customers and look forward to providing you all with hassle free, customer focused, excellent service.
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