16 Feb 2021 By By Rachel Bircher
Anyone who works in a warehouse knows that retail goes through busy and quiet periods. Throughout the year, consumer demand ebbs and flows and warehouses have to adjust their processes accordingly to accommodate. The yearly busy periods are usually centred around Christmas, Black Friday, Mother’s and Father’s Day, Easter and Valentine’s day depending on your products and target market.
Since Shipster is highly customisable software, you can tweak the way you use it to prepare for these busy periods and manage a sudden increase in workload. These changes can be made quickly and easily via Shipster support and reversed at any time.
Here are some of the most common ways our clients use Shipster differently during busy periods.
The most effective way to process more orders in less time is to buy more licences and add Shipster to more computers. This is a necessity for warehouses that hire more packers for certain months. Licences are charged monthly, but if you decide to increase or decrease them throughout the month, we charge the average.
Integrating with new couriers can help if the despatch limit with your existing couriers has been reached, or if a new courier can offer you a good deal on bulk or express shipping. In addition, some of our clients who have certain couriers only enabled on specific PCs decide to add all their existing integrations to all instances of Shipster. This means they have flexibility to use any courier necessary to despatch orders as quick as possible, rather than waiting to use a certain packing station and potentially causing delays.
Add temporary rules that send parcels on a particular courier or service depending on certain factors. For example, you may wish to use a quicker or cheaper service if you are offering promotional delivery options during these busy periods.
Barcodes can be printed onto your custom documentation and used to streamline operations in your warehouse. Most of our clients use this function to simplify how they process returns, saving them time when the volume of returns increases.
Automate Shipster to print specific documents during certain times of the year to be included with packages. This can vary from easy return labels, discount coupons, or information about seasonal changes to returns policies etc.
Turn off despatch days so you can process orders up to a week in advance. This could be useful if you have a bulk of parcels that have to be despatched on a particular day but are not able to process them all in one day. Alternatively, some clients find it helpful to turn on despatch days that are usually disabled so they can organise courier pick ups for every day of the week.
Add pop ups that remind packers of seasonal changes to warehouse processes. These pop ups can be triggered generally or for only for certain order types and can say anything you want.
You may wish to ship an order even when only a portion of the items are available. This frees up space in your warehouse for more stock, and means that one late items does not delay a customer’s whole order. Shipster can be set up to automatically process these partially despatched orders and split them into as many packages as you need. Each despatch creates an individual shipment and is assigned its own tracking number.
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