Christmas Holidays & Rule Freeze 2023
30 Nov 2023 By By Hayley Cowburn
Christmas Rule Freeze
Starts Friday 15th December
Ends Monday 8th January
During this period, only emergency rule changes can be made.
Telephone Line Closure
Starts Monday 25th December
Ends Monday 8th January
We will of course call you with regards to anything urgent.
Email Support Closure
Closed Christmas Day & News Year's Day.
Normal support coverage will resume on 8th January.
To get the most efficient help, we always advise that you provide:
• Description of the issue
• The sales order number/despatch number
• The error message
• Name of the computer being used
• The relevant contact info
Prep: Additional Licences
Remember to activate any extra licences you'll need for the busy season ahead of time on the Shipster Control Panel and make sure any new/spare workstations have had all of their system updates (Shipster, Windows, Printers). If you need assistance, the Shipster support team is ready to help!
You can see exactly how your pricing for the month will be affected by using our pricing calculator.
📞 0330 113 2082
📧 support@shipstersolutions.com
