Black Friday: Temporary Freeze on Rule Changes

To ensure everything runs smoothly during the Black Friday period, we will be putting a temporary freeze on shipping rule changes. If you have any changes you would like us to make to your shipping rules, please submit them to our support team before 12:00 GMT on Thursday, November 17th.

This freeze will be in effect for all rule changes until Thursday, December 1st. If you have any emergency changes you need to implement during the freeze period, please contact us and we will do everything we can to assist but we cannot guarantee implementation during this time.

Additional Licences

Please let us know soon if you need additional Shipster installations to get you through Black Friday and the Christmas season. Simply get in touch with Shipster support to tell us your requirements and we'll make the arrangements.

📞 0330 113 2082

On the Day

Black Friday falls on Friday, November 25th this year.

Our support telephone line, email support, and ticketing system will be open as usual.

To get the most efficient help, we always advise that you provide:

Description of the issue
- The sales order number/despatch number
- The error message
- Name of the computer being used
- The relevant contact info

We wish you a hugely successful Black Friday and will be right here ready if you need any help with your Shipster software!