Rhenus is a global logistics provider, operating worldwide with supply chain solutions, warehousing, and transport options. They’ve been implementing logistics solutions for over 100 years and their experience is what makes them so successful in the industry.
With a focus on customer value, they look to be a partner, rather than just a logistics provider. Constantly adapting and changing, the company is intent on future-proofing the supply chain journey, making it as digital as possible.
Globally, Rhenus is a behemoth. The company archives an annual turnover of 7 billion Euros, with over 37,000 employees, across 970 sites. Because of this, logistics can be organised via land, air, and sea, providing Rhenus’ customers with a plethora of options.
Although an extremely large company, Rhenus has some tight values, looking at customer-focused solutions, employee orientation, entrepreneurial spirit, integrity, and continuity - all of which are probably why the company has been so successful for such a long time.
Take a look at some of the ways you can customise your Shipster to Rhenus integration below, using our bespoke shipping rules.
Use rules to block and skip shipments to certain postcodes you don’t want to ship to. Add the option to generate a pop-up or print a message alerting the packer. Many of our clients use this to catch shipments to addresses they know are suspicious.
Temporary rules can be written to better suit your shipping needs during busy or quiet periods. Many Shipster users have found this especially useful whilst they are running a sale or promotion.
For international shipments, add a rule that converts the sale price information into the currency of the destination country. These conversions will be reflected on your shipping documents such as CN22s, streamlining the process of calculating customs charges at foreign borders.
It may be advantageous to ship orders with a certain total value on a particular due to the cost of insurance or shipping. We can also map certain sales cost values to trigger the printing of certain documents such as free returns labels or coupons.
Automatically print multiple customisable documents and create rules to print these documents in certain situations. Many clients use this feature to print invoices in different languages depending on the destination country, or marketing material to be included with certain parcels.
Program Shipster to choose different Royal Mail services based on the day of the week. For example, since Royal Mail do not deliver on Sundays, you may wish for certain Saturday orders to be sent on a next day service to ensure they arrive for Monday.
Shipster works by integrating with your warehouse management software or ecommerce sales platform to obtain information about each order. This information is used to create and print shipping labels for whatever courier and service has been chosen either by the customer or by your custom shipping rules. Tracking numbers are obtained and forwarded back into your systems, and shipments are booked in directly with each courier.
If you have any technical questions about, or problems using Shipster’s DPD integration, we have a dedicated support team at your disposal. Our email and phone support service operates between 10am-5pm Monday to Friday, and most issues are resolved the same day they are logged. We are even happy to contact Deutsche Post on your behalf if necessary.
We are currently integrated with over 40 couriers including Royal Mail, UPS, DPD, FedEx, Hermes, and Parcelforce. You can see our full list of carrier integrations on our ‘List of Couriers’ page. If you are interested in integrating with a courier not on that list, please let us know. We are always happy to explore new integrations for our clients.
You can choose to have your Shipster print many courier documents such as return labels and CN22 custom forms either by default or for orders with certain attributes. We can also set your Shipster up to print any custom document such as marketing material, warehouse instructions, invoices and packing slips.
Yes! You can choose to completely change your shipping rules as your business changes and evolves, including which couriers you’d like to ship with .Additional rule changes after set up are absolutely free as this service is included in your monthly support charge. Shipster is designed to adapt your business grows and changes and be flexible to each client’s fluctuating shipping needs.
Shipster is suitable for all business sizes. Automatic label generation means you can process more orders in less time with less manpower, so is great if you are small business struggling to keep up with demand or looking to grow your customer base. Shipster is particularly useful if you ship using multiple couriers and a range of services as it automates the complex allocation process. Shipster is designed to be flexible around companies’ changing needs and you can easily increase or decrease your licences whenever necessary as your business grows and shifts.
With Shipster you pay for the initial installation of the software. After this, you will only ever pay a monthly fee for support. Levels of support vary depending on your requirements. Check out our pricing page for more information on costs.
Richard, Operations Manager
The support from Oddsphere for Shipster is second to none. During the implementation of our new warehouse management system including despatch, Shipster was the best-supported element. The service integrates well into all of our carriers and saves a huge amount of time compared to manual entry. The pricing structure of Shipster means the more we send, the more we save which works well for us as a small to medium size business user. Once it’s set up ongoing costs are minimal instead of being tied to a price per parcel. Overall very happy with the service we have received so far.
Gareth O'Rourke, Head of E-Commerce
"We have been using Shipster for 18 months and it has literally transformed our warehouse department. We have managed to fully integrate with our three main couriers and significantly improve the speed, efficiency and accuracy at which the warehouse team are able to push parcels out of the building. We have managed to do this with the same number in our despatch team as what we had 18 months ago, even though parcel volumes have gone from 70,000 to 120,000 parcels."
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