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PR: Shipster Launch ‘Shipster After-Sales’ Service

12 Sep 2022 By By Alice Davies

Manchester-based custom shipping integration platform, Shipster, announced the launch of its brand new after-sales service and returns portal in September this year.

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Introducing Shipster After-Sales

12 Sep 2022 By By Alice Davies

We’re excited to announce our brand new after-sales service! From dispatch through to delivery, our clients will now be able to keep customers informed and up-to-date, with personalised information about their orders.

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Black Friday Notice 2021

01 Nov 2021 By By Hayley Cowburn

All the details for upcoming shipping rule freezes, additional licences and support during Black Friday.

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Software update: Commodity Codes

20 May 2021 By By Tony Cheetham

We've added commodity codes to items in the despatch correction screen.

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New Feature: Skipped Orders

05 Apr 2021 By By Hayley Cowburn

You can now remove orders in the Skipped Order screen.

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Advanced Users: Failed Jobs

24 Feb 2021 By By Tony Cheetham

In the past, when a job was talking to the Shipster API but failed, it was deleted. Now it creates a text file dump of the call to the API including all of the data and it's in the program data folder too under "Failedjobs".

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Advanced Users: Exception Logging

11 Feb 2021 By By Tony Cheetham

Exceptions are now logged to a text file in the program data folder. If you turn on "debug" it will start logging all of the output text to the file. Try not to leave it on and forget, it'll take up a lot of space.

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Software Update: Upgraded "resetPricing" Rule

29 Jan 2021 By By Tony Cheetham

We've upgraded the "resetPricing" rule to be more intelligent. Rather than just splitting the prices by the total/quantities, it now works out the total that each item is worth and assigns the new values based on that. It will be much more accurate and work for pretty much any situation now.

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Software Update: Text Manipulation

15 Jan 2021 By By Tony Cheetham

We've added some new rule commands for better text manipulation. We've added the ability to "trim" specific text from the start and end of strings. You can "replace" specific pieces of text with other pieces of text (so replace "Londn" with "London"), and we have added in a "remove" function which just takes a string out of a field.

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Software Update: Multiple Account Deutsche Post Manifests

04 Jan 2021 By By Damian Donnelly

We've added the ability to manifest multiple accounts on Deutsche Post. If you have more than one Deutsche Post account with us, this will save you having to get these from the Deutsche Post website and improve your workflow.

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New Feature: PDF Download Button

07 Dec 2020 By By Hayley Cowburn

We've added a PDF download button, making it possible to download any PDF documents/templates loaded into Shipster.

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Brexit: Our Plan and What You Need To Do (Shipster Clients)

01 Dec 2020 By By Tony Cheetham

Information in the event of a Deal- or No Deal- scenario. Summary steps: 1. Send us your EORI number if you have not already 2. Add accurate descriptions to all your products, and put procedures in place to ensure it happen with all new products 3. Add commodity codes to your products and email support@shipstersolutions.com to tell us in which attribute we can find these codes.

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New Feature: Edit Despatch Files Before Processing

24 Nov 2020 By By Tony Cheetham

We've added some new features that allow you to edit despatch files before they go through our rules processor. You can change the country, courier, pretty much anything before the shipment is attempted.

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DHL Express Update: Service Map added to integration

03 Nov 2020 By By Damian Donnelly

We've added a service map to our DHL Express plugin. You can optionally specify the duty/terms of shipping for the service meaning you can effectively target whether to charge the end customer duty.

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New Feature: Group items into kits

02 Nov 2020 By By Tony Cheetham

We have added support for PVX kits where items can be grouped into kits.

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Software Update: myHermes Label PDFs

15 Oct 2020 By By Damian Donnelly

Our MyHermes integration now supports labels in PDF format in addition to the existing format. The existing image format is large and requires scaling settings to be applied to print the label. Requesting the label as a PDF makes scaling configuration unnecessary.

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Software Update: DPD Postcode Resilience

06 Oct 2020 By By Damian Donnelly

Improved post-code formatting in the DPD plugin, making it more resilient to variation in how postcodes are represented - meaning you will have fewer cases where intervention is needed.

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New Feature for Inventory Planner Users

01 Oct 2020 By By Tony Cheetham

We have added the automatic creation of Purchase Orders in PVX from the data in Inventory Planner. As an extra funky feature, we've included automatic currency conversion between the two systems, which uses data refreshed 4 times a day.

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New Feature: "Currency Magic" Live Currency Conversion

24 Sep 2020 By By Tony Cheetham

Shipster now supports live currency conversion! Via a feed from our partner fixer.io we will update our conversion rates twice a day to keep it as accurate as possible. And via Shipsters internal plugin system we have deployed the new functionality across our entire platform, from our top of the range rules engine, to our PDF generator and customs documentation. Some of our more seasoned clients might be saying, “But, you already had currency conversion, I use it now!”, and you’d be right, but it’s done with a little trickery at the moment.. When order data is transferred into Shipster it is in the currency of the store it was sold in, which gives us an idea of the price of the total order and the individual items. But we also have access to the pricing data for the items themselves from your product database, which will be in your home currency. If we match up the items in the orders and work out the difference between the two, we have the conversion rate that was used in the shop and we can apply it to your whole order. If we don’t have the item prices in the store currency we can total up the entire order and work out the rate from that.

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Software Update: Separate Package Tracking

27 Aug 2020 By By Tony Cheetham

At the moment if you are using Peoplevox and you book in multiple packages in a single order, you will receive the tracking numbers as a comma-separated string. We realise this is not ideal, so we have updated our tracking number handler to identify and track multiple packages and tracking numbers separately. You can still get the tracking numbers as a comma string if you want, but if your sales platform integration is compatible, we can push the separate tracking IDs to the correct parcels on your PVX instance.

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Software Update: Custom Tracking Numbers

20 Aug 2020 By By Tony Cheetham

We’ve made some upgrades to our tracking number updater, which now allows it to grab data from the order and insert it into the tracking string. If you wanted to, for example, put the carrier name and service type code into your tracking string, so you can identify the shipment type while dealing with your tracking number, then this update will help. The use cases for this are narrow to be honest, but you can never have too much flexibility.

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Amazon Vendor central is coming!

13 Aug 2020 By By Tony Cheetham

Via our new partnership with Amazon, we will soon be offering Amazon Vendor Central integrations into both Peoplevox and Linnworks. You’ll be able to push orders from your Amazon shop into PVX or Linnworks, and push shipment confirmations back up into Amazon. We’ll even take care of the reporting requirements on Amazon to save you some extra time. Contact Shipster support to arrange a chat about how it works.

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New Feature: Consignor Label Selections

28 Jul 2020 By By Hayley Cowburn

Consignor users can now select labels for specific services in specific formats.

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New Feature: FedEx Signature Maps

16 Jul 2020 By By Damian Donnelly

We've added 1) A service map, making it easier to map shipping requests to service codes. 2) A signature map. This recently came up for a client that requires an adult signature for items that must only be delivered to an adult.

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New Feature: DHL Germany Returns

09 Jul 2020 By By Hayley Cowburn

We've added Europe-wide returns for DHL Germany.

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Software Update: Bulk Despatch

02 Jul 2020 By By Damian Donnelly

Bulk Despatch Bulk despatch has added support for retrying bad connections - this makes its performance much more robust and reduces manual intervention.

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New Feature: Support for DHL Dangerous Goods

24 Jun 2020 By By Hayley Cowburn

We've added support to DHL for the shipping of dangerous goods - there are specific data fields that need to be filled out where dangerous goods are being shipped.

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Software Update: You can now generate Barcodes for any Data

10 Jun 2020 By By Damian Donnelly

We can now generate barcodes for any data on the fly - previously this was only possible to do with Sales Order Numbers. This means that we can enhance the custom labels and documents that Shipster generates for you with custom barcodes to better support your workflow. Just think of the possibilities!

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Yodel Integration Update

13 May 2020 By By Hayley Cowburn

We've added support for sending delivery instructions to Yodel.

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Amazon Integration Update

03 May 2020 By By Hayley Cowburn

Amazon API credentials can now be overridden so that a single client can use more than one Amazon account, depending on your sales channel.

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Linnworks Integration Updates

21 Apr 2020 By By Damian Donnelly

We've added support for extended properties at the item level (used to be only at Sales Order level), meaning we can bring in bespoke fields for each item in the Linnworks inventory (e.g. colour, size, etc..). We've also added support for complex dynamic filtering of Sales Orders, empowering you to set clear criteria around when orders pass into PVX.

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New feature: DHL Service Codes: Automatic Filtering

15 Apr 2020 By By Tony Cheetham

We've added automatic service code filtering for DHL. If you're confused between your U's and your P's, don't worry, just send us any code in the right class (express/economy) and we'll automatically send the correct code onto DHL.

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Software Update: International Postcodes Update

01 Apr 2020 By By Tony Cheetham

We've added 5 more countries to our advanced postcode formatting and validation code. We'll now detect and report faults with most international postcodes, and apply formatting where no fault is detected.

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Our COVID-19 Response

19 Mar 2020 By By Tony Cheetham

Actions we're taking during the novel coronavirus pandemic.

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New Feature: Beautiful Paper Aeroplane!

02 Mar 2020 By By Hayley Cowburn

If you're using the latest version of Shipster, you may have noticed the new paper aeroplane loading screen that Tony spent several hours perfecting!

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Software Upodate: Better Address Splitting

25 Feb 2020 By By Hayley Cowburn

We've added new intelligent address splitting to ensure your address lines fit into the courier's requirements. We now automatically detect when lines need to be split, maintain spacing and keep numbering in the correct lines.

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New Feature: Direct Shopify Updates

19 Feb 2020 By By Hayley Cowburn

Move your tracking updates into Shipster and get courier/service updates done directly (in addition to your other regular system updates).

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New Feature: PDF Saving

05 Feb 2020 By By Hayley Cowburn

We've added the ability to save PDFs in a file location of your choice, be it Dropbox, the local file system or a network location. We can even apply rules to only save PDFs in certain situations e.g. saving all international invoices.

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Introducing the Shipster Troubleshooter

27 Jan 2020 By By Hayley Cowburn

An Additional Support option for Clients stuck on a Stubborn Shipment.

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New Feature: Look-up Flexibility

21 Jan 2020 By By Hayley Cowburn

We've added the ability to reverse the look-up mechanism. Instead of comparing values in the rules to values within the despatch information, you can compare the despatch information to the values within the rules.

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New Feature: Postcode Corrections

07 Jan 2020 By By Hayley Cowburn

In 2019, we found ourselves implementing automatic postcode corrections for a few clients who wanted to cut down the time it takes to check and correct manually. Due to its popularity and effectiveness, we plan to roll this out as a feature for everyone in 2020.

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The Top Custom Shipping Rules of 2019 that didn’t cost a penny

06 Jan 2020 By By Hayley Cowburn

Here are the trendiest custom shipping rules of 2019 – ideas that have seen many of our clients through a fantastic year of growth for not a penny more. Perhaps there’s something that can be adapted for your warehouse in 2020!

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New Feature: New Rules Condition "any"

19 Dec 2019 By By Hayley Cowburn

We've added the new comparison method "any", to be added to the existing "and" and "or". This means you don't need 100% matching between conditions, you only need each condition to match once.

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We’re Building a Shipster User Control Panel

23 Oct 2019 By By Tony Cheetham

Giving our clients the power to control their own configuration without having to pick up the phone.

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Latest News

Christmas Holidays & Rule Freezes 2022

01 Dec, 2022

PR: Shipster Sponsor Buxton Hockey For Club's 100th Year

09 Nov, 2022

Black Friday Online: The Predictions

08 Nov, 2022

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