Global Football Company, better known as Football Shop Online, are one of the most exciting and fastest growing football supporter shops online. They are behind many exclusive clothing, gift and souvenir items and an Amazon top seller.
When we met Global Football, they were in the middle of both exciting and nail-biting rapid growth. They were in the process of buying a bigger warehouse and wanted to move to a more sophisticated warehousing system to match. In an epic collaboration between the Global Football team, Peoplevox and Shipster, we were able to complete the entire integration within a 10-week timetable - 7 months before the legendary Christmas rush.
Shipster Director Hayley explains,
"Whilst Global Football Company were already very efficient in their operations, this project was really about future-proofing the new warehouse for rapid expansion, with even less manual processes and a "smart" warehouse using the Peoplevox system and Shipster. Global Football also wanted their new system to be as intuitive as possible for new warehouse team members during expansion and busy periods such as the run-up to Christmas."
The new warehousing system was tailored to Global Football's own warehouse layouts, product locations, item barcodes and packaging processes. Warehouse staff benefited from a smarter automated picking process, which optimizes picking routes for pickers and sorts orders efficiently for packers, with Shipster on the tail-end booking in Shipments and generating all the shipping documentation, including some beautiful custom packing slips with their own football-themed design, integrated shipping label and returns on the reverse.
Shipster also helped with hardware provisions and planning for the packing rooms. After measuring up the rooms, checking internet connections and technical requirements, we collaborated with IT Hardware suppliers to help our client build the best efficient packing room based on their security, ergonomic and packing requirements. Extra attention was paid to the ease of use for new and seasonal staff to minimize human error and maintain efficiency.
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