Our integration with TRIMS connects your TRIMS suite with any courier of your choice on your warehouse packing benches. Your shipping rules can be completely customised to suit your unique workflow and requirements - rules beyond weight, destination and value. Virtually any shipping rule you can think of can be created, provided that the data exists within the integrated software(s) e.g. "Product type", "Required Temperature", "Bulky item". Rules can also be used to automate the correct shipping documentation from the shipping label, to invoices, returns and CN22s - all post-Brexit, IOSS and EORI ready. This is all supported by our technical support team who are all technically trained and able to make same-day rule changes and troubleshooting for you.
Our TRIMS shipping integration includes a bespoke set of shipping rules which can be amended or changed at any time by our team. Our rules engine is extremely flexible and we can achieve more than rules based on weight, destination and type. Assess exactly what you need your integration to do and provided the relevant data exists, we can make it work.
Stop paying per label or shipment and take more control over the way you ship with our licencing system. Under this pricing model you decide the number of licences (Shipster x courier integrations) you need, and amend as you need throughout the year.
Automatically generate all relevant documents with each customer order, with all purchase, customer and delivery information mapped including: Shipping Labels, invoices, returns, CN22s. For some documents e.g. invoices we can use your design or give you a standard template. All Brexit, IOSS and EORI ready.
Our technical support is available through an online email ticketing system 24/7 but a more immediate response is available by telephone during working hours. Our team our technically trained to troubleshoot with you and make rule changes same day.
Our partnership with Swan Retail and TRIMS means we can offer much more efficient onboarding and support when you are live. We work closely to tackle any issues that arise and strive to create the bespoke solutions that our mutual clients need.
The Shipster control panel allows you to log into your Shipster setup and control the number of Shipster licences that are active on each of your packing benches. This is particularly useful when you want to quickly beef-up operations before Black Friday or reduce for quieter periods.
The Swan Retail x Shipster partnership (TRIMS now a part of Swan Retail) is rooted in a shared understanding that every eCommerce business and warehouse is different and can be completely unique in the way that they operate. To achieve so many highly bespoke solutions, partnering with other proven eCommerce platforms allows both our companies to be flexible and meet our clients’ exclusive goals. Businesses can benefit from both the vast suite of retail software tools offered by TRIMS whilst the specific requirements for shipping can be met by Shipster, which is why our joint system is such a winning combination.
And more about TRIMS at https://www.swanretail.co.uk/trims/
> Shipster currently integrates TRIMS with over 40 couriers and the list is always growing.
> See our full list of Shipster Couriers
> Any courier integrations not on our list can be built for £700, or for free if it’s not urgent and fits into our Shipster development schedule.
> Our newest integrations are: Aramex, Urb-it and Amazon Shipping.
Andy Porter, Head of Logistics
Liaising with Tony and the team on a regular basis is a pleasure. Tony is always more than happy help with any technical issues or any integration work that is required. The service and communication are brilliant. I would highly recommend Tony and his team at Oddsphere. They are a credit and pleasure to work with. Tony has helped on quite a few projects for MissPap over the past 7 months and each time he puts his full commitment to the cause. I can’t thank Tony and his team enough. Without their continued support, MissPap would not have been able to develop as quickly and successfully as it has.
Richard, Operations Manager
The support from Oddsphere for Shipster is second to none. During the implementation of our new warehouse management system including despatch, Shipster was the best-supported element. The service integrates well into all of our carriers and saves a huge amount of time compared to manual entry. The pricing structure of Shipster means the more we send, the more we save which works well for us as a small to medium size business user. Once it’s set up ongoing costs are minimal instead of being tied to a price per parcel. Overall very happy with the service we have received so far.
Gareth O'Rourke, Head of E-Commerce
"We have been using Shipster for 18 months and it has literally transformed our warehouse department. We have managed to fully integrate with our three main couriers and significantly improve the speed, efficiency and accuracy at which the warehouse team are able to push parcels out of the building. We have managed to do this with the same number in our despatch team as what we had 18 months ago, even though parcel volumes have gone from 70,000 to 120,000 parcels."
Chief Creative & Technology Officer
"I’ll take the opportunity now to thank you for the OddSphere service; we’ve had very little interaction with OddSphere – aside from the initial set up – but that’s entirely down to it having worked flawlessly. So thank you."
Mike Crowley, Operation Manager
"Shipster and team have been brilliant in helping to set up a new shipping system and now maintaining it. The biggest win for me is they are just a call away. They took all the stress away when Royal Mail dropped their DMO system by setting up a new API. The only thing I had to do was forward an E-mail onto Shipster. The system is reliable, fixable and robust, just what you need in this fast pace, ever changing business of Ecommerce."
Nathan Bawden, Lead Data Coordinator
"I know I've said it before, but just wanted to say again how impressed I am with your team of folks, they have been nothing but professional at every stage."
Daniel Mitchell, Operations Manager
"Shipster for us was like a breath of fresh air with regards to our old system. From the first initial onboarding meeting with Shipster, we could tell they were going to be a company that we could rely on to support our business growth. I have found that no request is too big or small, I have found the team at Shipster are always available which in comparison to our old system is a blessing."
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