Our FAQs

No. We are open to all integration projects and have completed many bespoke projects for e-commerce websites, entertainment, memberships, bookings and more. Once we’ve scoped out what your requirements are from your software, we will set ourselves the task of working out how we can make it work most effectively, give you our assessment and draw up a functional spec that ticks all of your boxes. If we can’t make something work we will tell you. We take pride in delivering good work, not sales pitches. 

With Shipster you pay for the initial installation of the software. After this, you will only ever pay a monthly fee for support. Levels of support vary depending on your requirements. Check out our pricing page for more information on costs.

This varies greatly depending on the number of couriers you choose and which. If you want a broad estimation we typically have new integrations up and running in 3-4 weeks. 

We are currently integrated with over 20 couriers including Royal Mail, DHL, DPD, FedEx, Hermes, and Parcelforce. Amongst our latest new additions are Amazon Seller Fulfilled Prime and ASDA toyou. You can see our full list of carrier integrations here

We have experience working with many different sectors including fashion retail, food and drink, general merchandise retail and the outdoor sector.

We provide support for your packing bench, not just Shipster.  As part of our standard support package you can give us a call for help with anything you're stuck with as part of your packing and despatch facilities, and we will do our best to help.  If we can't help, we'll put you in touch with someone who can.

Shipster offers competitively priced delivery management software that can be tailored to your needs. Almost any piece of data in your system can be used to create bespoke rules e.g. Letter sized to royal mail, 5+kg to DHL, Jewellery to DPD. We offer a level of flexibility you won't find elsewhere without extra charge. 

In a nutshell, Shipster translates online sales orders in your sales platform or warehouse management system into shipments, by booking them in directly with couriers. It also automates shipping rules, generates and prints all shipping documentation and produces tracking. 

Shipster is very flexible. If you can think of any rule based on your shipping variables, it's likely we can build it for you. 

 

We can also install more machines within 48 hours as and when you need them. This is a popular advantage for clients with crazy peak with periods.

An integration into a new courier is a fixed fee of £700.  No matter how long it takes, we'll get it working.  If you're willing to wait a little longer we might even throw it in for free!  Give us a shout and we can discuss.

If you're thinking of integrating with Shipster and a platform we don't currently support, get in touch and we can have a chat.  We're always keen to make our software better and support more platforms, and if it fits with our schedule we might even do it for free.

Shipster currently integrates with over 20 couriers, and this list is constantly growing. This includes the most popular couriers you are likely to need in the UK such as Royal Mail, DPD, DHL, Hermes etc. 

The e-commerce platforms we currently integrate with are:

Peoplevox

Linnworks

Magento

Enquire about others

Minimum specs for Shipster
Operating System: Windows (7 or higher)
Processor: I3 Processor
Memory: 4GB Ram
Hard Drive: 150-200MB space (60MB for the Shipster software, the rest for storing PVX files)

We are hanging around the office between 10am and 5pm if you want to call us for a chat. If we are not available leave us a message and we shall get back to you!

Ask your questions

Let us know if there is something we've not answered and we'll get it added to the site, and get in touch to give you the answers you need.

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