Oh Polly, IT Team Leader
After raising what could have been a more impacting issue out of hours, Olly duly picked up the ticket and dealt with it ASAP to get us back up and running. He also explained what caused the issue so that I could report back to the business and wider tech team.
Chris, Warehouse Manager
"We have a saying in our company if something breaks can the dream team not fix it. Shipster has transformed our company logistically to do things we never thought would be possible. Our favourite saying is Shipster will be able to create that rule."
Safraz Ibrahim, Managing Director
"What a godsend Shipster has been for our business. We moved our label generation and carrier selection from Scurri over a year ago now and have never looked back. Not only are we saving a lot of money but the support/service from Shipster has been absolutely outstanding. Big thank you to Tony Cheetham and the team over at Shipster!"
Nathan Bawden, Lead Data Coordinator
"I know I've said it before, but just wanted to say again how impressed I am with your team of folks, they have been nothing but professional at every stage."
Chief Creative & Technology Officer
"I’ll take the opportunity now to thank you for the OddSphere service; we’ve had very little interaction with OddSphere – aside from the initial set up – but that’s entirely down to it having worked flawlessly. So thank you."
Gareth O'Rourke, Head of E-Commerce
"We have been using Shipster for 18 months and it has literally transformed our warehouse department. We have managed to fully integrate with our three main couriers and significantly improve the speed, efficiency and accuracy at which the warehouse team are able to push parcels out of the building. We have managed to do this with the same number in our despatch team as what we had 18 months ago, even though parcel volumes have gone from 70,000 to 120,000 parcels."
Daniel Mitchell, Operations Manager
"Shipster for us was like a breath of fresh air with regards to our old system. From the first initial onboarding meeting with Shipster, we could tell they were going to be a company that we could rely on to support our business growth. I have found that no request is too big or small, I have found the team at Shipster are always available which in comparison to our old system is a blessing."
Andy Porter, Head of Logistics
Liaising with Tony and the team on a regular basis is a pleasure. Tony is always more than happy help with any technical issues or any integration work that is required. The service and communication are brilliant. I would highly recommend Tony and his team at Oddsphere. They are a credit and pleasure to work with. Tony has helped on quite a few projects for MissPap over the past 7 months and each time he puts his full commitment to the cause. I can’t thank Tony and his team enough. Without their continued support, MissPap would not have been able to develop as quickly and successfully as it has.
Richard, Operations Manager
The support from Oddsphere for Shipster is second to none. During the implementation of our new warehouse management system including despatch, Shipster was the best-supported element. The service integrates well into all of our carriers and saves a huge amount of time compared to manual entry. The pricing structure of Shipster means the more we send, the more we save which works well for us as a small to medium size business user. Once it’s set up ongoing costs are minimal instead of being tied to a price per parcel. Overall very happy with the service we have received so far.
Daniel Chorlton, E-Commerce Operations Manager
The appeal of Shipster over its competition at the time was based on a number of factors. • Functionality. A new system needed to be able to manage all of the tasks that we needed it to • Reputation. We spoke with and visited several existing clients for real-life validation of credibility • Approach. The company’s relaxed and no-nonsense approach put our minds at ease in what we felt was a fairly daunting (for us!) operational transformation • Support. We were assured a high level of personal, ‘human’ support and availability • Price. Whilst other companies opted to ‘play the game’ re cost and pricing structures, Shipster’s straightforward and fair approach once again appealed to the way we like to operate
Ollie Frostick, Head of Digital Operations
"The service offered by Shipster has been nothing short of fantastic. We switched to a new WMS and Shipster allowed us to integrate seamlessly with multiple couriers, while their Inventory Planner connector enabled us to utilise two powerful systems that previously refused to talk to one another. Overall it’s been a great experience so far!"
Couture Club, Fulfilment Executive
Always happy to help. Nothing is to much trouble.
"One of the best companies I have worked with for support and generally a really friendly team."
Mark Gregory, Trust Pilot Review
"We have worked with Tony and his team for a couple of years now and I can not recommend them highly enough. Tony's knowledge and his team's expertise has helped us increase the number of marketplaces and carriers we can work with. Additional integration work has allowed us to streamline our operations as well. Very helpful, knowledgeable and supportive company."
Quick response from the team who are fully up-to-date on the existing set-up we have and have an immediate understanding of the change request.
Mike Crowley, Operation Manager
"Shipster and team have been brilliant in helping to set up a new shipping system and now maintaining it. The biggest win for me is they are just a call away. They took all the stress away when Royal Mail dropped their DMO system by setting up a new API. The only thing I had to do was forward an E-mail onto Shipster. The system is reliable, fixable and robust, just what you need in this fast pace, ever changing business of Ecommerce."
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