Documents

A Quick Intro and Description of Shipster

A4 Print: Shipster 1 Page Summary

Contents

What is Shipster?

Key Facts

Customisation

Shipping Documents

Other System Integrations

Custom Shipping Rules

Pricing

download shipster one pager

A Quick Intro and Description of Shipster

Digital Only: Shipster Large One Page Summary

Contents

What is Shipster?

Key Facts

Customisation

Shipping Documents

Other System Integrations

Custom Shipping Rules

Pricing

download shipster one pager

For a more in-depth explanation...

The Shipster Handbook

Contents

Introduction to Oddsphere

What is Shipster?

Where Shipster Fits

How To Use

Licence Setup

Customisation

Example Shipping Rule Tree

Shipping Rules List

Integrated Couriers

Other System Integrations

Shipster Support

Contacts

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Costs and Support Agreement

Pricing Sheet

Contents

Pricing for onboarding

Pricing for license fees

Support Agreement

Services Provided

Installation Timeline

Couriers we support

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Introduction to Shipster After-Sales

A4 Shipster After-Sales 1 Page Summary

Contents

What is Shipster After-Sales?

Customer Experience

How to customise the After-Sales experience

Returns Portal

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Full information about Shipster After-Sales

Multi-page PDF: Shipster After-Sales

Contents

What is Shipster After-Sales?

After-Sales Dashboard

Do I Need Shipping After-Sales?

Customisation

Examples of good post-sales communications

Onboarding Process

Optional: Returns

Couriers

Contact

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An illustrative infographic

Where Shipster Fits

Contents

A visualization of Shipster's role in the warehouse.

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Useful support contact info

Support Poster

Handy for pinning up near packing benches.

Contents

Support Email and phone numbers

Support availability

Guidance on how to get the best support

Reminder of other requests that be made e.g. new courier

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