Contents

What is Shipster?

Key Facts

Customisation

Shipping Documents

Other System Integrations

Custom Shipping Rules

Pricing

Contents

What is Shipster?

Key Facts

Customisation

Shipping Documents

Other System Integrations

Custom Shipping Rules

Pricing

Contents

Introduction to Oddsphere

What is Shipster?

Where Shipster Fits

How To Use

Licence Setup

Customisation

Example Shipping Rule Tree

Shipping Rules List

Integrated Couriers

Other System Integrations

Shipster Support

Contacts

Contents

Pricing for onboarding

Pricing for license fees

Support Agreement

Services Provided

Installation Timeline

Couriers we support

Contents

What is Shipster After-Sales?

Customer Experience

How to customise the After-Sales experience

Returns Portal

Contents

What is Shipster After-Sales?

After-Sales Dashboard

Do I Need Shipping After-Sales?

Customisation

Examples of good post-sales communications

Onboarding Process

Optional: Returns

Couriers

Contact

Contents

A visualization of Shipster's role in the warehouse.

Handy for pinning up near packing benches.

Contents

Support Email and phone numbers

Support availability

Guidance on how to get the best support

Reminder of other requests that be made e.g. new courier

 

Information about the Shipster Referral program. How to access the program portal, track referrals and receive rewards.