Contents
What is Shipster?
Key Facts
Customisation
Shipping Documents
Other System Integrations
Custom Shipping Rules
Pricing
Introduction to Oddsphere
Where Shipster Fits
How To Use
Licence Setup
Example Shipping Rule Tree
Shipping Rules List
Integrated Couriers
Shipster Support
Contacts
Pricing for onboarding
Pricing for license fees
Support Agreement
Services Provided
Installation Timeline
Couriers we support
What is Shipster After-Sales?
Customer Experience
How to customise the After-Sales experience
Returns Portal
After-Sales Dashboard
Do I Need Shipping After-Sales?
Examples of good post-sales communications
Onboarding Process
Optional: Returns
Couriers
Contact
A visualization of Shipster's role in the warehouse.
Handy for pinning up near packing benches.
Support Email and phone numbers
Support availability
Guidance on how to get the best support
Reminder of other requests that be made e.g. new courier
Information about the Shipster Referral program. How to access the program portal, track referrals and receive rewards.
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